The Advent of Technology and Its Impact on Marketing
Martech Outlook | Monday, March 27, 2023
Digital marketing is central to the strategies of many businesses, and the technology supporting these efforts is constantly evolving.
FREMONT, CA: While many marketing principles remain constant yearly, the marketing tools businesses use to achieve success vary significantly. Newspaper advertisements were once prevalent. Now, digital advertising and artificial intelligence are essential components of businesses' marketing strategies.
Technological trends are more prevalent for entrepreneurs to monitor each year. The marketing success of business owners who stay ahead of the curve may even reach new heights.
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Let's delve deeper into these trends and how your business can benefit from them.
Authentic, lengthy content is still king
Long-form, educational content that aims to assist users rather than sell has become increasingly popular in content marketing. This trend will only continue with developments like Google's Helpful Content Update, released late last year. Content that performs well is that which provides comprehensive answers to people's questions and guides them to the best decision for their circumstances.
Sharing topics that interest your customers is an excellent way to increase brand recognition and customer loyalty. Creating credibility means going beyond just making sales and demonstrating that you care. Whether your content is a social media post, a blog, or an email blast, strike a balance between promoting your products and providing actionable advice.
Short-form video content will soon be king
Although long-form educational content is still effective for blogs and podcasts, short-form video content is becoming increasingly popular. This trend can help brands stand out in a sea of video content.
As users' attention is pulled in multiple directions at once and their attention spans decrease, clever short-form video content can convey a brand's message in seconds. Create long-form content for users who want to dig deep and educate themselves, but short-form content for users who simply want to scroll.
Increased adoption of chatbots and conversational AI
Small businesses will have greater access to chatbots and increasingly sophisticated conversational AI as they continue penetrating the market. Even if you are preoccupied with other tasks, these tools can respond to basic customer inquiries at any time of day or night.
The emergence of ChatGPT, for instance, demonstrates that AI-driven marketing has arrived. Anticipate an increase in small businesses that utilize readily available tools that enable them to generate marketing copy or communicate with customers around the clock.
According to the State of Conversational Marketing report from revenue acceleration platform Drift, nearly 42 percent of consumers purchase using conversational AI and chatbots. However, most small business owners surveyed reported not using the technology.
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