Material To Grow And Evolve, Expanding Senior Leadership Team
Martech Outlook | Wednesday, June 01, 2022
Rajdeep Endow joins as Chief Transformation Officer, and Laurie MacLaren takes on the role of Chief Operating Officer at Material.
FREMONT, CA: “Having Laurie and Rajdeep join allows us to even more rapidly enable our strategy and scale our business to better support our clients' transformation agenda. I couldn’t be more excited to welcome Laurie and Rajdeep to the Material leadership team,” explains CEO Bill Kanarick. Material, a global company transforming the consumer experience, has hired two significant leadership recruits to support its further development and evolution. Rajdeep Endow joins the company as Chief Transformation Officer, while Laurie MacLaren fills the post of Chief Operating Officer. “Their proven expertise in helping scale and transform industry leading customer experience transformation businesses creates real acceleration of Materials vision,” explains Kanarick.
“As our clients continue to build their businesses with increasing customer centricity, Material is expanding our role as a key strategic partner given our integrated strategy, insights, design, and technology capability, what we refer to as the science and systems of customer experience,” adds Kanarick.
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Material has expanded and integrated its overall strengths across strategy, design, insights, and technology over the past five years to become an industry leader in customer experience. Demand for Materials' cutting-edge expertise in driving customer experience transformation through the application of behavioral and data science, as well as systems of activation and measurement, has increased further due to the pandemic's intensified push for companies to become more customer-centric.
“As we continue to build a high growth company, how we evolve our operational capability to create an engine for scale, to deliver a fantastic people experience and enable great client experience becomes critical. Im excited to be part of the team making us world class in this ambition,” states MacLaren.
As Chief Operating Officer of Materials, MacLaren will oversee all areas of the company's internal operations, emphasizing business enablement and employee experience. Before joining Material, MacLaren served as Chief Operating Officer at Ansira, a customer experience-focused marketing technology and services firm. Before that, she was the Chief Operating Officer at Sapient, where she developed a world-class operating infrastructure that aided the company in achieving and sustaining industry-leading growth.
“Material shines as a customer experience transformation partner with its tremendous capabilities across behavioral and data science, brand and experience design, and technology. Our ability to infuse science-based deep human understanding into everything we do for clients is unmatched in the industry. I am excited to be a part of the team that further evolves our capabilities, to partner with clients as they build the customer centric business needed to powerfully move to the future,” states Endow.
Before joining Material, Endow had a 17-year career at Sapient, where he was instrumental in evolving the company's capabilities. As Managing Director of Publicis Sapient's Asia Pacific operations, he was also accountable for the region's P&L. He designed and oversaw a global delivery model that was widely regarded as best-in-class and led Sapient's India Operations, which housed 90 percent of the company's technology capability. Additionally, he was responsible for the region's P&L. As Materials Chief Transformation Officer, Endow will lead the integration and evolution of Materials' overall capability footprint, with a particular emphasis on enabling next-generation technologies, global delivery, and advanced data science capabilities. Endow has recently served as a Private Equity Advisor and Operating Executive advising global leaders in digital transformation services.
“Laurie and Rajdeep are fantastic additions to our already strong Material leadership team as we continue to build a high-impact, deeply valued partner that can uniquely help clients build the customer-centric businesses necessary to thrive in todays customer driven digitally enabled environment. I couldnt be more excited,” concludes Kanarick.
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