How Technology is Revolutionising Hybrid Events
Martech Outlook | Friday, February 25, 2022
Event organisers must adopt a cautious approach to changing and improving their events more memorable and efficient audience experience
Fremont, CA: For event planners, 2021 has been a year of uncertainty and turmoil. However, as lockdowns pushed event organisers to conduct events virtually, most event organisers and attendees adopted new digital services and tools to handle the events better. Resultantly, online events have never been more popular, with 73 per cent of event planners conducting hybrid or online events in the next years. However, the heightened standard for online events means that spectators are less tolerant of errors that produce slick and professional events.
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To keep the change, event organisers must adopt a cautious approach to changing and improving their events towards a more memorable and efficient audience experience.
Let's look at the top important modifications that help event planners create effective and memorable events.
1. The most important component in reaching global audiences while hosting a hybrid event is removing linguistic obstacles; because of increasing access to virtual events, attendance might come from a diverse international audience. However, to attract a larger audience, event planners must speak their language – literally. And event organisers can give real-time translation services to encourage participation by deploying AI-powered chatbots.
2. Advanced tools such as online tickets, remote registration, seating, and real-time interpretation will improve the overall audience experience. The more event planners cater to guests' requirements and give opportunities for them to engage, the more effective and unmemorable the event will be.
3. Real-time chat, for example, can help boost audience engagement while providing event management with critical data and feedback. Gamification tactics such as challenges, point systems, and completion bars can also transform events into interactive experiences by utilising game-like mechanisms.
4. Implementing non-discriminatory language in all interactions, such as using gender-neutral phrases instead of less-inclusive words, is critical in creating a more welcoming event environment. Additionally, for on-site events, selecting a space with elevators and wheelchair ramps for people with walking impairments, while for virtual events, using platforms that facilitate access for attendees with visual or hearing impairments provides planners with the opportunity to craft inclusive and accessible events.
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