Close-Minded Marketers: Difficult Martech Obstacle and How to Overcome It
Martech Outlook | Thursday, May 19, 2022
Martech does not alter the purpose of marketing. It remains for the customers. However, it provides businesses with various options for meeting consumer needs.
FREMONT, CA: Over the past decade, many marketing technology suppliers have exploded. They present exciting new methods to communicate with clients and necessitate a change in approach. That is not always simple. In marketing, ten years is a lengthy period. Ten years ago, marketers were still grappling with the potential of fledgling internet businesses such as Amazon, Google, and Facebook. These internet companies were expanding rapidly, but many marketers still viewed them as a somewhat specialized means of client engagement. Technology was not intended for marketing. Technology was what basement-dwelling IT nerds did. Ask marketers in 2011 about technology, and businesses could hear about forgotten passwords or printer connection issues. At best, they might be getting psyched about the soon-to-be-released iPhone 4S with its 4.5-inch screen and strange new function, Siri.
Close-minded marketers
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Typically, the most experienced marketers have difficulty understanding and embracing martech potential. Experience is advantageous. However, the experience must adapt to shifting situations. In addition, martech alters the marketing environment. If experience causes businesses to be inflexible and wish to maintain the status quo, they incur a significant danger. The possibility of becoming irrelevant exists. To be absent from a customer's location. Of losing opportunities to engage with current and future clients.
It is not necessary to abandon conventional marketing strategies. It is about adapting such reasoning to the current state of the world. Insular marketers desire to live in the past. This poses a difficulty for martech.
Some might suggest that this narrow-mindedness is a result of aging. It is impossible to teach an old dog new tricks, etc.
However, businesses are not required to embrace these ageist tropes. Youth does not hold a monopoly on open-mindedness. Anyone can be receptive. Identifying which marketers are resistant to technology is a crucial martech challenge. Those who have their secretaries filter their emails rarely use social media and have never downloaded an application, watched a movie or played a video game.
If companies want to solve this martech problem, they must convince these old marketing hounds to pick up some new martech tricks. Show them how it facilitates consumer engagement, offers fresh insights, boosts the impact of advertising and media, and how they can use technology to improve the efficiency of marketing procedures significantly.
Technology evolves while people do not
To assist these narrow-minded marketers who see martech as an opportunity rather than a burden, be honest with them about marketing's continued responsibilities. It remains about acquiring customers, constructing brands, and expanding sales. It remains a people-oriented talent.
This remains unchanged. To paraphrase a famous comment by Deb Schulz, however, people do not change, but technology does. These technological advancements alter the framework in which marketing operates.
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