BIG In Digital Joins Hands with Alida Partner Network
Martech Outlook | Thursday, May 13, 2021
BIG In Digital will collaborate with Alida on digital transformation initiatives that will assist its clients in capturing the voice of their customers in the financial services, healthcare, technology, consumer packaged goods, and retail sectors.
FREMONT, CA: Alida (formerly Vision Critical), the creator of one of the world's first CXM & Insights Platform, announced BIG In Digital, an Indonesian technology-driven digital marketing agency, has joined the Alida Partner Network to deliver an elevated customer experience (CX) and insights to organizations in Asia.
"At BIG, it has been our vision to convert integrated data into meaningful action; Alida is right there," said Mario Gandha, Founder and CEO, BIG In Digital. "With tested and proven track record functions and features, the Alida CXM & Insights Platform is the perfect solution for businesses of any size to enable digital analytics in an actionable format."
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BIG In Digital will collaborate with Alida on digital transformation initiatives that will assist its clients in capturing the voice of their customers in the financial services, healthcare, technology, consumer packaged goods, and retail sectors. BIG In Digital will provide the best solutions for brands to listen to their customers and act on their needs with Alidas CXM & Insights Platform, which is tailored to provide business and role-specific insight and communication strategies to close the feedback loop. Alida and BIG In Digital will collaborate to provide actionable insights that will help brands create customer-centric products, launch effective marketing strategies, boost loyalty, and enhance customer experience.
"We are thrilled to expand our network in Indonesia by partnering with BIG In Digital, a best-in-class and client-focused digital marketing agency," said Ross Wainwright, CEO, Alida. "Mario and his team are exceptional in successfully leveraging the power of combining technology, creativity and strategy to help brands integrate and execute the best solutions to enhance customer experiences."
By delivering the tools, enablement, and expert support required to bring customers' truth into motion, the Alida Partner Network enables growth for businesses of all sizes. Partners trust Alidas software to help them provide powerful insights and a competitive advantage for their clients as the global authority in creating engaged and online communities for ongoing customer input.
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