| | February 20164CIOReview 4September 2018IN MY OPINIONCXO INSIGHTS4 Ways Computer Vision is Useful for Consumer Packaged Goods CompaniesDanielle Sauvé,Director, Customer Insights & Experience, Product Identification, Danaher Corporation20Managing Customer Care in an Era of Digital TransformationAlpa Shah,Global VP of Digital Transformation,Frost & Sullivan23Companies Are Realizing The Importance of Customer SuccessCarina Edwards,SVP, Customer Experience& Corporate Development,Imprivata26Marketing in a Time of Great ChangeAjit Sivadasan,VP & GM,Lenovo28The Art of Improving Customer ExperienceSherif Mityas,Chief Experience Officer, TGI Fridays36Attention CMOs: It's TimeYou Start Podcast Advertising!Matthew Parillo, Executive Director of Marketing and Communications,Brandeis University,International Business School38Building a Customer Experience Digital Landscape through Self-Service Offerings within the Property & Casualty Insurance IndustryJeremy Pope,Senior Director of Consumer & Policy Services, Citizens Property Insurance Corporation08CUSTOMER EXPERIENCETOP 10SOLUTION PROVIDERS - 201814 -- 32
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