NOVEMBER 2023MARTECHOUTLOOK.COM5In My OpinionHow culture and operations drive Customer Experience (CX)Bradly J. Sax, Customer Strategy & Experience, Vice President, Lendlease08Last word38Wes Dudley, Vice President of Customer Experience, Broad River RetailElevating the Customer Experience Through TechnologyCXO INSIGHTSCustomer's Experience Management is Cornerstone of eCommerce's SuccessSebastian Walter, Vice President (VP), Otto Group18MARTECH OUTLOOKHONORED BYTOP 10CHIEFCUSTOMEROFFICERS2023TOP 10 CHIEF CUSTOMER OFFICERS - 2023PG - 20
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