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5April 2019Meghann Chilcott, Chief Technology and Marketing Officer,Benzer PharmacyThe "CDP" Cure for Common "Rx" Marketing20Tad Fordyce, SVP, Loyalty, EpsilonBridging the Customer Identification Gap to Build Loyalty32Amy Shioji, VP- Customer Experience & Insights, USA TODAY NETWORKAcronym Soup: CDPs + GDPR = A Recipe for Good CX24Oliver Gomes, Director, Business Intelligence, Condé NastMaking Data Visualization as part of your BI strategy3834Delivering an Elevated Customer Experience Requires an Agile Retail Technology PlatformPerry Kramer, SVP & Practice Lead, Boston Retail PartnersThe Rise of Customer Data PlatformsMichael Kaushansky, President Helia & CDO, Havas083627Cloud based Data as a Service (DaaS)Brian Skapura, Former Managing Director,The American Institute of Architects and CIO, Technology Junto22Personalized Marketing Campaigns to `ReachTM' CustomersOctopi CommerceTM5 Ways Artificial Intelligence Can Help Improve Customer ServiceBlythe Lawton, Senior Director, First Associates Loan Servicing
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